On hold message voice over
On hold message voice over made to your brief.
Callers on hold hear the same loop many times, so the messages need to be useful, short and recorded in a way that can be refreshed without recording everything again.
Why it works
What matters in on hold message voice over
Three things that decide how this work turns out.
- 01
Useful, not repetitive
Messages are written to inform, such as opening hours and options, and rotate so callers do not hear one line twice.
- 02
Blocks you can update
Prices and offers are recorded as separate lines, so changing one does not mean re-recording the loop.
- 03
Music-ready
The voice is delivered dry for your hold-music provider or phone system.
Process
How a on hold message voice over project runs
The steps from brief to delivery.
- 01
Message plan
You send the facts and the order.
- 02
Recording
Blocks are recorded in one session.
- 03
Delivery
Separate files plus a combined loop.
Specs
Specs
What the quote states, before you commit.
- Length
- A loop of two to five minutes.
- Files
- WAV, mono, in the format of your phone system.
Questions
Questions, answered.
How often should the messages change?
Every few months, and when the offers change.
Can you record in several languages?
Yes, one native voice per language.
Can I update one message later?
Yes, as a single new line.
Next
Where to go next
- Telephone greeting voice overTelephone greeting voice over: a clear, welcoming voice and a short script, formatted for your phone system. Native actors, files to your spec.
- IVR voice overIVR voice over for telephony integrators and contact centres: prompts recorded by native actors, named by prompt ID and delivered in telephony formats.
- Auto attendant voice overAuto attendant voice over for automated switchboards: clear menus, every prompt as its own file and in the format of your system. Quote on your script.
Quote on hold message voice over.
Send the script, the languages, the usage and the deadline.
Or write to hello [at] voicepros [dot] com